Experience outdoor adventures like never before with E-Lux Step Through Electric Bikes. Ride with comfort and confidence on our bikes, designed for exploration, hill conquering, and endless enjoyment.
Q:My Elux will not start don't know i batter or charge problem, the bike is pluged in and show green on the e charger box?
A:
Hi,
You can always call the office for tech help.
Also you can bring the bike in and we can see what is up with it. It is most likely a fuse is out or the charge plug is damaged.
1 year ago
Q:Do you offer conversion services or parts to convert your bike to electric?
A:
Hi Ben,
We don't offer these types of conversion kits. You can view our products by visiting our website.
2 years ago
Q:Can I get a touch up paint for my elux bike? Ice grey
A:
Hi Eric,
Please contact our store and we can help you with your paint needs.
Thanks!
2 years ago
Q:Can i buy a tube for my Ebike Jetson at your shop?
A:
Hi Kenny,
Please call us directly and we can see what he have in stock!
3 years ago
Q:What are the Covid safety practices like here?
A:
E-Lux takes the safety of our team and customers seriously. Staff are regularly temperature checked and encouraged to remain home if not feeling well. All surfaces throughout the warehouse and showroom are regularly sanitized throughout the day. Customers may visit the store, but must wear masks when doing so and ebikes are brought outside the store to view and test.
3 years ago
Q:Whats the best hitch mount 180 degree swing out rack that can support 2 E bikes???
A:
Hi Kersten,
This is a great question! The best hitch mount can depend on the type of vehicle you have as well as the kind of driving you plan to do with your bikes. Contact our Costa Mesa location to speak with a sales associate who can answer your specific questions and make a suggestion that will best suit your needs. (949) 440-1967
3 years ago
Q:Do you repair and do you have battery replacements for the SSR Sand Viper 500 W?
A:
We do repairs on our brand of bikes. Not familiar with your SSR. We do carry multiple lithium ion batts. Would need more information.
DDane&Dee LAGGENBAUER
4 years ago
Q:Can I try out an electric bike before buying?
A:
You sure can! Visit our showroom at 930 W. 16th Street, Suite C-2, Costa Mesa, CA 92627 or visit the Find a Dealer Page on our website to locate a dealer near you.
4 years ago
Q:What is the lifespan of my ebike battery?
A:
E-Lux uses high quality lithium ion batteries for our electric bikes that can be recharged about 1000 times.
ELux really stands behind their products! I came in with my late husband's Tahoe and Caroline was so understanding and helpful. She helped me find a buyer and worked out all the details. That's amazing customer service! I'll be back when I'm ready to get an e-bike for myself. Thank you Caroline!
Felipe Sanchez
June 24, 2024
Dylan Nash
May 08, 2024
. The service was great as Alex patiently answered all of my questions and highlighted all of the bike’s extensive features.
Scott Kolo
August 24, 2023
Purchased 2 Malibu GT bikes from E-LUX. Great power, amazing battery life and comfortable seats. My wife and I rode our bikes from Hermosa Beach to the Santa Monica pier and back and still had half the battery remaining. I highly recommend these cruisers.
Founded 2014
